What
  • Accommodation / Tenancy Assistance
  • Assistance Animals
  • Assistance products for personal care and safety
  • Assistance with Daily Life
  • Assistance with daily life tasks in a group or shared living arrangement
  • Assistance with Social & Community Participation
  • Assistive equipment for recreation
  • Assistive products for household tasks
  • Assistive Technology
  • Behaviour Support
  • Communication and information equipment
  • Community nursing care for high needs
  • Consumables
  • Customised Prosthetic
  • Daily Activities
  • Development of daily living and life skills
  • Early Intervention supports for early childhood
  • ECEI LAC
  • Exercise Physiology and Physical Wellbeing activities
  • Finding and Keeping a Job
  • Group and Centre Based Activities
  • Hearing Equipment
  • Hearing Services
  • High Intensity Daily Personal Activities
  • Home Modification Assessments
  • Home modification design and construction
  • Household tasks
  • Improved Daily Living​
  • Improved Health and Wellbeing
  • Improved Learning
  • Improved Life Choices
  • Improved Living Arrangements
  • Improved Relationships
  • Increased Social and Community Participation
  • Innovative Community Participation
  • Interpreting and translation
  • NDIS LAC
  • Participation in community/social and civic activities
  • Personal Mobility Equipment
  • Plan Management
  • Specialised Driving Training
  • Specialised Hearing Services
  • Specialised Supported Employment
  • Specialist Disability Accommodation
  • Support Coordination
  • Support Coordination
  • Therapeutic Supports
  • Transport
  • Vehicle Modifications
  • Vision Equipment
Where

For Participants

For Professionals

Step #1  SEARCH   Search for local or highly rated providers in your area. You can search by a wide range of categories to ensure you find what your are looking for first time, every time.

Step #2  REVIEW  See qualified providers immediately. Filter for distance or features like mobile friendly, credit challenged or home delivery.

Step #3  MESSAGE  Use i-Strive to text, call, email or message a support provider for an ultra-personalized experience (some features require users to set up an account).

If you would like to flag a review for content, click ‘Report’ next to the review.

We’ll determine if the review meets our Content Guidelines. Reviews that do not meet these guidelines will be removed. We will not remove it simply because it is negative. If we need additional information to make a determination, we will email you within 48 hours. If you have any questions or would like to add input, please chat with us or use our contact form.

If you have forgotten your password you can request a new one through the log-in screen.

 

To cancel your user account, use the delete button on the bottom right of your account page or email us at [email protected] If you email, you must include your name and your user ID with a request to cancel. Please allow 48 hours for response and confirmation. Once your account is deactivated, any stored information will no longer be available and cannot be reactivated.

We’re working on it! Until then, the website is fully mobile responsive for all devices.

If questions or support that you don’t see here, chat with us or use the contact form.

Step #1 Click Join button in the top-right menu

Step #2  Click Get Started button

Step #3 Select Membership Level 

Step #4 Complete your Profile

  • Brand(s) you sell
  • Bio & Experience 
  • Contact Information
  • Hours
  • Select Features (like home delivery)
  • + more! 
  •  

To see a full list of features visit our How it Works page.

i-Strive is like Yelp, but for NDIS providers and participants. With i-Strive providers can build an online reputation and generate their own digital leads outside of the traditional referral model.

To see sample profiles check out

Customers can find your profile by searching your name in the header box.

At i-Strive, we are working every day in the digital space to get more shoppers to the site.

You can support growing the NDIS community by sharing your profile on your social sites and by asking your customers to rate their experiences with you.

The more verified businesses and reviews, the faster the community grows!

We’ve got a video library of top questions. You can find them here.

You can update your profile information in your dashboard under Listings.

We recommend you start with a minimum of pictures. The maximum is 5.

Profile Image – Headshot

This will be the primary image on your profile and what prospective customers see first. We recommend using a good camera (most cell phones these days are good) and use Portrait Mode if available.

This picture should show you in your environment with a car or two in the background.

Click here for How to take a Professional Headshot in 6 Steps

Featured Images – Headshot (again) plus 2 or 3 other images.

These will be the images in the header of your profile page. We recommend using your headshot again, a picture of your space (ask your marketing department for a professional version or try Googling your dealership name and looking at images), and then 1 or 2 images of the brand(s) you work with (again, find professional pictures from the manufacturer).

EXAMPLE

To enable online appointments in your profile, you must go to your dashboard, then appointments, and set your desired appointment increments during working hours. You’ll find the appointment icon on the left-hand side of your dashboard. Check out the video below or click here.

To change your password, log into your account and click Update Profile from the main menu. You can enter a new password at the bottom of the screen.

If you have forgotten your password you can request a new one through the log-in screen.

Your Professional profile is the public profile that is seen online. 

It is edited in your dashboard under Listings.

Your user account is the account you created when you joined i-Thrive.

It is edited in the dropdown in under your user icon ‘Update Account’

Your contact information will not pull through to your salesperson listing profile. It is for internal i-Thrive account purposes only.

If needed, i-Strive will use this information to contact you.

You can upgrade or cancel your professional profile through your user dashboard. If you cancel, any stored information will no longer be available and cannot be reactivated.

To cancel your user account, use the delete button on the bottom right of your account page or email us at [email protected] You must include your name and your user ID with a request to cancel. Please allow 48 hours for response and confirmation. Once your account is deactivated, any stored information will no longer be available and cannot be reactivated.

Need more help? Chat with us or send us a contact form.

We’re working on it! Until then, the website is fully mobile responsive for all devices.

If questions or support that you don’t see here, chat with us or use the contact form.

Contact Us

If you didn’t find what you need here, please fill out the form below or send a chat message.
Our support team will be in touch very soon.

We try to respond to all requests within 24 hours. Support hours are Monday through Friday, 9am-5pm AEST.